GENERAL INFO
What we stand for
OUR VALUES
Ohana Kids and Family Kare is a whole-life health care provider specializing in pediatric, teen, and family care. Dr. Luz Ángela Lopez and her bilingual team have been leading the health care profession in the greater Phoenix área since 2004. Now, we are excited to announce that effective January 1, 2021, we are taking all health insurance coverages. We invite you to one of our conveniently located clinics, Mesa, North Phoenix on Greenway, and on 35th Avenue near Bethany Home Rd.
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YEARS WITH YOU
Ohana Kids and Family Kare Clinic is a full service Family practice facility that provides quality and compassionate care to patients.
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DOCTORS
Our focus is exceptional customer service/patient satisfaction. Our accommodating hours and friendly staff are an essential part of our long-standing success.
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AWARDS
Happiness is that state of consciousness which proceeds from the achievement of one’s values.
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SATISFIED CLIENTS
Ohana Kids and Family Kare prides itself in taking extra care of our patient’s needs during each visit; we see this as our primary goal, ensuring patients have a satisfying and awesome experience.
Ohana Kids and Family Kare
Google Rating
4.3
Based on 430 reviews
Ohana Kids & Family Kare
4.3
Regina Greer
1731446527
The doctor here really care about her patients I really appreciate the help she gives !!
Sasha Vazquez
1730320091
Both my daughter and I attend this dr and its great! Anytime I need an appointment they are almost always able to get me in last minute. Dr.Simon is great and listens to my concerns. Delony from the front desk is always so nice. Yesla the MA is also very nice and patient with me when I bring my daughter to my appointments!
Stephanie Gomez
1730226957
The NP was very professional and answered all of my questions. He never made me feel dumb which I feel like a lot of doctor's offices do with condescending tone, but that was not that case at all! Would recommend this office
Marit a
1729803409
One of the best doctors i have seen! She shows she genuinely cares about your health and helps with many resources. Been coming here for one year and staff is very kind as well!
Georgiana Espinoza
1729529178
My experience with Ohana care is great. My provider Simon is great very knowledgeable . Simon is an awesome Doctor.
Roxette Helm
1729275504
I had a great experience Delony the woman at the front Desk was super sweet and accommodating of my child who I brought with me to the appointment. Yesia was the nurse that also was super kind and efficient. Dr. Simon listened to my concerns and made sure that all my needs were addressed. Over all would recommend I take my kids to the connected kids Dr and I go here myself.
Yessi Gabriel
1729180833
I recently changed doctors and I don't regret switching to this doctor🫶. Really caring. Staffs are really Friendly.
Roxette Aucar
1729178752
The staff was very patient and accommodating of my two little ones. And let me add my kids were not in best of moods lol! But the staff was awesome and the dr covered all my concerns and made the kids feel comfortable and explained everything in detail
Josh Corona
1728566501
Dr. Simon Jacquez and medical staff are very unprofessional, uncommunicative, and seem to be uneducated. I’ve made multiple appointments for the same exact thing extending over a year and a half. Every time I talk to the dr about my condition or a problem I have that he should help me with because he’s my dr, he tells me “well if it gets worse go to the er” I’ve never in my life had a dr (who is supposed to be helping me just blow me off like this). I was having kidney issues with Adema and the er told me to see him and he tells me that?! Im not sure if he’s just not knowledgeable or doesn’t care but either way im not getting the care that i should be getting. I’ve been in extreme pain for over a year and a half and it’s getting worse and worse and he seems to not care at all. Won’t update me on what’s going on unless i come in for an appointment even tho i live over an hour away. This place is an inconvenience and i will 100% be changing my PCP.
Martha Felix
1728431852
Dr Sardis and her team are so kind and attentive. I take my kids and myself here and have loved our experience every time. Ivon, the receptionist is the sweetest and is very welcoming. I definitely recommend this doctors office for your whole family.
Lance’s Mom
1728322334
I used to never go to the doctor because the long wait times and the awkwardness but this doctors office literally makes me feel like family! I look forward to doing my physicals and check ups. They’re super close to my house. They have an office for adults and for children so my son goes right next-door. I just feel like they truly care for you in this office, it’s such a blessing to have found this office. I haven’t been this comfortable in an office since I went to my childhood pediatrician. Give them a try! You won’t be disappointed. They’re so nice and welcoming.
Mercedes Colon
1728053938
Very nice, clean and quiet. The staff is very efficient and diligent. Been coming to this clinic a while, never disappoint.
Leslie Navarro
1727824993
Love the service & staff! Very first appt today with Dr Adams who was great! Very patient, knowledgeable & informative while extremely caring. He took great care of my mother & was super attentive to her needs & concern
Corporate Justice
1727738437
Don't come here if you want someone who cares about your health and will provide you with timely results.
Rey M
1727738284
If you're looking to receive your blood test results a year after they’re due, then by all means visit this clinic. My sister initially came here for comprehensive blood tests because of underlying health issues. She was told the results would be ready in two weeks. Fast forward a year later, after numerous calls and visits, she finally received her results—results that were already a year old.Naturally, my sister requested new tests, as outdated results are irrelevant to her current health concerns. However, when discussing her results, her concerns were downplayed by the doctor. To add insult to injury, despite the fact that my sister has been battling depression and a vitamin deficiency linked to her condition, her request for a retest or a refund was met with derision. Eduardo Espinoza, the clinic's administrator, responded to her request with a condescending chuckle, dismissively stating they could not accommodate her.Eduardo Espinoza’s lack of professionalism and poor judgment is evident in the analogy he used to justify their negligence: "If you go to a tire shop and they only change three tires instead of four, would you expect them to replace all four a year later?" The obvious answer is, of course, yes!• Replacing only three tires when all four are worn can cause further issues, such as alignment problems.• The remaining bad tire could blow out, leading to a dangerous accident.• His analogy clearly implies that although the clinic acknowledges its mistake, they refuse to take responsibility for the consequences of their substandard service.I strongly advise seeking a different healthcare provider until this clinic addresses its lack of competent office management and its unacceptable handling of patient care.
VOLTAIRE CAO
1727303835
A great clinic to be a patient. Yvonne at the front desk was so welcoming and accommodating. I felt comfortable and at ease under Sardis the provider. Arelvy was just as helpful for my followup and answered my questions. Thks again for taking care of me.
Mary Valdez
1727222882
Jamás volveré!!Tuve amis hijos alli, y eh tenido pésima experiencia! Mi hijo lastimado de su pie lo mandaron por Rayos X ese mismo fuimos y nunca miraron qué les mandaron los resultados, estuve llamando alos 2 días, 3,4 así toda la semana! Tuve que llamar al laboratorio y me dicen ase días los mandamos puede venir por el comprobante, asta entonces Tuve que volver a discutir con las chicas por teléfono para que realmente busquen y agan su trabajo! Más de una semana poniendo en Riesgo el tendón del tobillo del pie de mi hijo en su escuela sube escaleras y camina demasiado es muy grande y sus clases separadas,Supe que era el momento de buscar un mejor servicio de pediatra..Si pudiera pondría cero estrella pero el servicio no me lo permite
Ashley Marie
1726872415
I left this office. It really sucks because I liked Klint and his assistant but Klint only spent like 5 minutes with my son every visit. In almost 3 years, he's never spent more than 5 minutes with him at a time. He never told me any developmental things that I should look out for or be doing. When I asked for an autism evaluation referral, he told me no because he didn't think he had it. How would he know that? He never asked me any questions about him in that way, and I surely NEVER filled out an autism packet. He is a good doctor, but he needs to spend more time in his appointments. Especially with new moms of a young child. There were times he would look at my son and tell me he's fine, just for me to have to take him to urgent care a couple days later and get the meds he needed to actually get better. Through our new pediatrician, I have learned so many new things already. He is a good doctor to an extent, but I needed someone and an office that is more thorough.
David Corral
1726775148
My family and I have been coming to Dr. Andersen for many years and we love her. Daysi Paloma and Mary are always super profesional and nice to our family. Thank you all.
Yaima
1726590368
Estoy satifecha con la atención de delony en frente y yesia es muy amable y el Dr Simón siempre me contesta todas mis preguntas
Dairelys Armenteros
1726590350
Me senti encantada con el trato de Delony, Yesia y el Dr Simon. Bendiciones a todos son maravillosos
Tita Channel
1726525836
All the front desk girls and assistants are very nice. Dr.Simon is a great DR, always hears my concerns we crack a laugh here and there. Highly recommend.
Bailey Aguirre
1726271050
I’ve been taking my kids here since they were babies and we love it. The front desk staff is so caring and sweet. We love Dr Klint Webb and recommend him to everyone!
Nicky Ramirez
1726268052
Love this place, changed plans last year and they didn't accept that insurance. Changed it back so my 3 children could have the best doctors in the valley! Avelvy and Yvonne are very friendly,helpful and knowledgeable 🙂 and Dr. Caises is the BEST! I highly recommend Ohana kids & family care.****They are also bilingual**** FYI
Alexa Smith
1726266409
I am a medical rep and have been working with the Greenway and Bethany locations for months now… Truly one of my favorite practices to work with. The entire staff is so friendly, responsive, and hard working. The provider, Simon Jacquez, is amazing and goes above and beyond for his patients. Nothing but great things to say about this practice and I would highly recommend!
Sondria Viamontes
1726251306
Excelente atención de mi doctor y todos sus compañeros de trabajo de esta clínica 👏
Michelle Lidster
1726245906
Felony is so bubbly and welcoming and efficient the experience was very good.
Amber Molina
1726007384
I recently had the pleasure of visiting Ohana Kare and was thoroughly impressed with the care and professionalism I received from all my appointments. From the moment I arrived, I felt welcomed and valued.Yesia and Delony were incredibly helpful and efficient. They made me feel at ease and answered all of my questions with patience and kindness. Dr. Simon is amazing and very nice. He took the time to listen to my concerns and provided clear and informative explanations. His expertise and compassionate demeanor made me feel confident in my treatment plans.I highly recommend Ohana Kare to anyone seeking medical care. Thank you for your outstanding service Yesia, Delony and Simon!!!
Suzie Villalobos
1725634739
Dr. Simon Jacquez and the staff are very caring and are always understanding of all our concerns when we come and visit them. They make me feel comfortable and understood. Keep up the great work!
Azalia Villalobos
1725634718
Dr. Simon Jacquez is the best doctor and provides all the information you need. He makes sure you fully understand what he shares with you and makes you feel comfortable. The desk receptionists are also amazing and attend you super fast.
maria Martinez
1725571607
The Dr is wonderfully all the people are very nice kind I recommend ohana kids and family Karen been going there since 2019 I love there services I never had any problems
tay P
1725480144
I don’t know who I spoke too, Cindy maybe. working in the office baseline and or a call center. Lady was very unprofessional, kind of rude, kept calling me hunny and giving a lot of sass because she did not know what was going on while I been talking to the same employee for 2 days handling my blood lab orders. Honestly it wasn’t that hard to understand, she tried to explain me “this and that” . There was no reason to do all that extra yapping. They should train there employees to be better at handling situations and talking with people.
G Bossy
1725388530
This is one of the best family doctor practices I've been to here in the valley. The doctor has one of the best bedside manners Dr Caises is always professional great with listening to me and my overall care. Arelvy is the best office assistant/CNA as well. She calls me and keeps me on task with everything medical and is just a joy. She's always been a kind yound lady and this office is blessed to have someone like her working here. If your wondering what doctors office to choose for your family. Wonder no more this is the place. Make an appointment you'll see what all the buzz is about. I'm truly blessed to have them in my life
Miguel Flores
1725045892
All of my kids and my self go here! Laura is amazing. The office staff is the best! Super understanding an patient with my daughter who is autistic. Couldn't have found a better provider for our family.
18JASMINEB
1725045665
I started going here when I was a child. Laura was my provider. Once I had my own babies it was only fitting she start seeing them too. The care and attention she gives them is beyond amazing, but the patience, understanding, and bedside manner she has for my 3 year old daughter whom is autistic non verbal I cannot put into words how greatful I am. Now the office staff I have grown to love! I absolutely love all of them especially daisy and jen! They always go above and beyond their job roles to ensure my kiddos are well taken care of. They all share the same patience and understanding when it comes to my daughter and her specific sensory needs and they know exactly how to interact with her. If your looking for an amazing provider and office staff this is the place you want to go!
Ariana Perez-Capilla
1725042946
The first impression was great. They are divided up in different suites, so I walked into the pediatric office 😆. But they were kind and pointed me in the right direction. Once in the family practice, I noticed how personal it felt. It was so nice and clean but also kind of homey. They staff was also so kind, humble, and awesome. The Dr was also very kind and understanding. He was a man, which I am usually not comfortable with, but he immediately put me at ease. Honestly, I liked my visit. They made me feel comfortable and welcomed. The Dr offices in the past have made me uncomfortable. I felt like I was being judged, but here it was great. I will definitely be returning for all my health needs. Did I mention it was clean, smelled nice, and everyone was pleasant.
Janneth Araujo
1725037975
El Dr. Adam fue muy Profesional y amable ME ENCANTÓ LA ATENCIÓN sobre todo su diagnóstico fue muy certero, la Señorita del front desk fue muy Amable y atenta me orientó en todo momento. La Srita Linda por parte de enfermería me apoyó en todo lo necesario ASÍ QUE ESTOY FELIZ DE ATENDERME CON ELLOS ❤️
Dora De Leon
1725035625
Loves this doctors office so attentive always listen to my problems and address which is very important. Simon is the best.
YVONNE CABALLERO
1725032751
This place is great Arelvy was very helpful Dr Sardis was great front desk was very helpful as well highly recommend this place
Player Keeno
1724967617
I really love the front desk they made me comfortable… out of all the offices I really love this office location. I will be back
Brittany Estrada
1724963707
The ladies here are super friendly and very helpful. I highly recommend coming here for your and your families health care
Alex Roudebush
1724879903
Always have available appointments and very accommodating. Shoutout to Yvonne at the front desk!
Xia Lockheart (TrueVixion)
1724361292
I loved my visit with Obama Kids and Family ! Jessica, Alejandra, & Xochitl were absolutely amazing and super kind and friendly !! This is a phenomenal place to go and get seen for your needs. Fast and efficient, especially if you go early. They actually care about the people who are walking in. Also, Dr.Simon is AMAZING ! Della, Yesia & Delony were all sweethearts!
Amanda Smith
1724259431
The gals here are so sweet and friendly. They make going to a doctor as pleasant as it can be. And I like my doctor, too.
Eydie Kirk
1723846302
Dr Webb, nurse Hector, and Vanessa were so amazing and have always been amazing! Love them!!! My kids love them so much
Murat Haner
1723655305
I recently visited this office for my immigration medical exam, and I had a very positive experience. The staff was extremely friendly and helpful, making the process much smoother. The doctor was also very kind and took the time to explain every step of the procedure in detail, which I greatly appreciated.One of the things I liked most was the convenience of scheduling—I was able to secure an appointment on the same day. It’s reassuring to know that I’ll receive my paperwork within 3–4 business days, provided all the results are normal.Overall, I would highly recommend this office to anyone in need of a professional and expedited immigration medical exam. The quality of care and efficiency really stand out.
Nikki Givens
1723128897
My family and I have been with Ohana for many many years. We starred ay the Greenway clinic and have moved to the Bethany home in more recent years. The nurses, oh boy are they the best. They are welcoming and funny and remember you and always happy to see us. They have taken great care of me all the way down to my teen daughter and now our newborn baby. Any concern and I mean any, they get you in fast and will do what is needed to get to the bottom of that concern. If specialist are needed. You get the referral. If blood needs done, they can do it there. The pediatrician is great my male doctor (can't remember his name at the moment) is super awesome and genuinely cares. They speak English and Spanish so lots of families are able to communicate here. Just awesome. I wish I could give more then 5 stars. They deserve it.
Alex Aguirre
1722271277
My family and I have been coming here for the last 8 years and every time we come it’s excellent service and the staff is very friendly.
Cecilia Mejia
1721943956
Son muy amables tienen los mejores doctores el trato es excelente para mí y mis hijos
monica luna
1721847084
Super buena atención hacia los pacientes las enfermeras son super amables y siempre tratan de resolver alguna duda que uno tiene, tengo mas de 15 años con Dra. Laura Anderson y siempre pone la salud del paciente primero
Trisha Dodson
1721840209
Been bringing my kids here since 2019. Absolutely love the service I get each time. Very clean and friendly always.
Yesenia Wills
1721831823
Amazing service, friendly staff my family and I love coming here the doctors are very attentive and professional. Thank you Ohana.
Angela Aldana
1721752910
Dr. López was very nice , her staff are super friendly and the place is clean and very relaxing
Ari Ari
1721658712
La doctora Laura a cuidado de mis hijos y nietos,ella es muy amable,buena y profesional,las asistentes y recepcionistas muy amables…definitivamente si los recomiendo!
Rhonda Morgan
1720551529
Great Dr. Anderson we love her James Morgan Jr & I. She takes care my son great! She cares about her patients & loves her kiddos!
Netanel Cohen
1720043048
this is the worst place in AZ to go and get tested!!!! they only wants your money even if you got the shuts they will still try to shove you all the shuts again just to kill you or to make you sick!!!! the doctors doesn't even listen to me ignored everything I have said to her first time I had to leave my appointment in the middle for luck of care from the doctor!*** the doctor comment is misleading the shut has been wrote in ENGLISH and she's charging for shuts you get for FREE
KoRupT Clan
1719953309
Great service and people I literally drive and hour from home for this location.
Katie Webb
1719334236
I bring my 2 kids here and Clint Webb and staff are amazing. Dr Webb is very patient with my kids and scheduling is very easy! my daughter has a fear of Drs and they are very gentle and understanding with her. Thanks
Sara G
1719299535
Poor customers service Sophia answered the phone with an attitude! her knowledge of my question were unanswered and when ask to speak to a manager she kept saying “she was very busy” I’m sorry your office open at 8am and I called at 8:07 am. This place always hires the worst front desk people every few months they change staff and it keeps getting worse no sense of knowledge of what they can do in office or the cost for services. Save your time on this place the staffs a joke.
Lagrimusfern Te'o
1717873828
I always have an amazing time going to OHANA. The receptionists are super kind and friendly always smiling when they say hello. I love doctor webb he’s amazing. However there is one male staff there that likes to rush when we go in. I get that you’re trying to finish the day off and go home but understand that these are our children. He rushed the weight, the height, he even rushed the poking like he had somewhere more important to be, even when he was talking he was talking way too fast. Please be mindful of our children, these are lives that we love and cherish. Overall everyone does an amazing job with my daughter. I’m switching all my kids doctors to Mr Webb because this facility is amazing
mia g
1715981578
I just switched to ohana And I HONESTLY feel soooo relaxed and welcomed there with my kids, the lady in the front I wish I remember her name but she is AMAZING great service and super nice. I love it here
Sreepurna Chatterjee
1714499679
Fantastic experience…Dr Lopez, and Mr Lopez, Linda and the staff were amazing. Professional, respectful and courteous made us feel very welcome
CLAUDIA CAMARGO
1713562992
Muy profesionales, muy puntuales y excelente servicio. Todos muy amables. Muy recomendable!!
Giselle GQ
1713468365
Amazing efficient and very clean environment. Helpful knowledgeable staff, kind and very helpful
MARIA PAZ VILLANUEVA
1713383550
La atencion fue muy buena de las recepcionistas paramédicos y doctora ,siempre resolvieron todas mis dudas , y me sentí muy cómoda de todas maneras los recomiendo tanto como por precio y por calidad
Bianca Olson
1708542048
I have only to say that this place is unreliable, unorganized, Very poor record keeping. I am not going to give details due to the fact I am taking my complaint through the proper channels and chain of command. When addressing my issues I was met with excuses, and no accountability ,and I must say it is Absolutely thee worst experience in health service I have received in all of my 48 years of life.
J Pack
1707939626
Terrible experience and wasn’t even seen by anyone there. I waited 40+ minutes past my appointment time while every single person who came in after me was taken ahead of me. When the woman at the front counter went to check what was going on she came back up and said that they were coming to get me right then. Well once the person came to the door they called up ANOTHER woman who had just shown up and hadn’t been waiting maybe 5 minutes and I still was not called back so I ended up having to leave because I had a child to pick up. My appointment time was 10:45. By the time I left it was 11:35. Just unacceptable and a waste of my time. Will never go back.
Anayeli Rodriguez
1702940957
Dr. Seilly and nurse Adilene were very kind. The service is super friendly and kind and they explain everything very well.
Davis Johnson
1702573133
This place has a family friendly environment and makes you feel right at home as soon as you walk in the door. Highly reccomend!
Lidia Ortega
1701794481
Me gusta venir a este lugar porque todas son muy amables gracias : me gusta el trato de mi Dra porque me explica todo muy claro y me siento segura Gracias ..
Angeles Tenorio
1698864141
Excelente atención y seguimiento. Muy amables en la recepción muy recomendable la Dra. Seilly. Buena clínica
Veronica Escorcia
1697755398
Staff here is very kind and friendly, every time I go here they make me feel at home...
Sara Conner
1697513426
I had a great experience with the staff and facility at the Baseline/Mesa location! They made room for my child as a new patient; same day for an urgent check up. The staff was efficient and accommodating. Dr. Klint Webb was knowledgeable and gentle and got my baby the treatment she needed to start feeling better.
Azucena Aguilar
1697215826
Exelente sobre todo por que hablan español y el dr muy bueno explico todo .muy contenta
Lucy Barreto
1697068996
The doctors and nurses are amazing and very kind my little sisters were super comfortable throughout our whole visit thank you :)
Juan Carlos Hernandez
1696522783
Great experience, Bilingual services.Dr. Luz Lopez & Sardis D. Caises FNP-C. Are a great team.Appointments are easy to make & every one at the office is very professional.I really recommend you to go there.Una gran experiencia.Servicios médicos Bilingües.La Dra. Luz López y Sardis D. Caises FNP-C Son un gran equipo.Las citas son fáciles d hacer y todos en la oficina son muy profesionales.Realmente te recomiendo ir ahí.
Maria Lopez
1695425209
My mom started bringing me here when I was a baby and now I am 24 bringing my own baby. I love the service here and the diversity. As a latina it’s important to feel comfortable and safe with health care, you will feel at home!
maria esquivel
1694453280
Mi experiencia mi experiencia con el personal médico de esta clínica ha sido como por casi 18 años aquí me atienden y me ayudan con todos mis problemas de salud y mis referidos con mis especialista todas las muchachas y las doctores y doctoras han sido muy amables y muy eficaces
Margaret Combs
1694131217
The front office was very friendly and helpful as were the providers. We are happy to have this group of medical providers looking after our health.
Recent Posts
May 5, 2023
January 19, 2021
Yelp
Yelp Rating
3.1
Based on 14 reviews
Ohana Kids and Family Kare
3.1
Luis M.
1727713966
My sister initially came here for blood tests because of underlying health issues. She was told the results would be ready in two weeks. Fast forward a year...
Sylvia G.
1723658915
Amazing staff and care. My family see's Klint and Simon most amazing and caring providers. Staff is always smiling and make they sure to make you feel...
Yessenia B.
1717331466
I'm not sure if the doctor I had has experience. He didn't help with my daughter's condition. All he said was as long as she can't breathe bring her back ....
Sara G.
1714553250
Poorest customers service, spoke to Sophia this morning and she answered the phone like she hates her job! her knowledge of my question were unanswered and...
Carolina R.
1670835410
Every time my family has came here - it takes over an hour to be seen. When the provider comes into the room, they ask what we're there for instead of...
Theresa S.
1656659931
Awesome! Dr. Lopez TAKES THE TIME to sit and talk with you. She has to be one of the most patient, caring docs I've had the privilege to have. It's just...
Terence E.
1654541746
Great experience with Dra. López and staff. I'm learning more about my own health since going to this clinic. Strongest recommendation.
Maya K.
1630607730
I have loved my experience with Ohana and routinely recommend it to my friends and family. My doctor PA Laura Ashley Hicks at the Greenway location is amazing.
Tawni D.
1608302039
I just switched over to Ohana because i was unhappy with my daughters pediatrician and what a breath of fresh air! The staff was extremely friendly and...
Carley B.
1607410945
I'm livid with this place. I really gave them the benefit of the doubt, I'm an understanding and patient person but I can't deal with the inconsistencies,...
Carmen C.
1603477307
I love this office I have been bringing my son to the office for a few months now and staff is very friendly and caring.
Mary C.
1586554030
Dr Luz López is the best! Wow she is so kind, knowledgeable and wise. She supports a more natural and holistic approach if that is your decision. We all...
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