We at Ohana Kids and Family Kare are always fully focused on helping your Family to overcame any hurdle or any other problem. Our highly skilled doctors and medical staff are dedicated to providing the best possible care to our patients.
We’re highly professional and skilled
Our focus is exceptional customer service/patient satisfaction. Our accommodating hours and friendly staff are an essential part of our long-standing success.
My mom started bringing me here when I was a baby and now I am 24 bringing my own baby. I love the service here and the diversity. As a latina it’s important to feel comfortable and safe with health care, you will feel at home!
I had a beautiful experience today with Jennifer. My veins are hard to locate. First time she got it. No pain l felt nothing. Plus she was a very nice and kind person. This is not her office she was filling in. I am sad she is not here. I have had many issues with front desk. This time was different. We. Need more employees like her. Thank you Dr. LOPEZ
El doctor que revisa a mi hijo es muy amable y da un buen servicio, por un tiempo se fue y pensé en buscar otro pediatra.El a hora está de regreso y me alegra mucho por tenerlo como pediatra de mi hijo😊
The Ohana medical family has been taking care of my family since we arrived over two years ago. From the moment you arrive until the moment you leave, the service is phenomenal! Klint Webb and Seilly are great practitioners, Sylvia and Hector always make us feel welcomed, as do Lesly, Adilene, Blanca, and Alison. This is a great place for the entire family! So much so that I physically go there to make appointments and take care of administrative stuff, because they are so pleasant! Give them a try.
Mi experiencia mi experiencia con el personal médico de esta clínica ha sido como por casi 18 años aquí me atienden y me ayudan con todos mis problemas de salud y mis referidos con mis especialista todas las muchachas y las doctores y doctoras han sido muy amables y muy eficaces
My self and my kids are patient at Ohana Kids & Family Kare for about 6 years professional stuff and Dr. Laura Anderson the best. MIs hijos y yo somos pacientes en la clínica Ohana Kids & Family Care son muy profesionales y la Dr. Laura Anderson la mejor!!!!
Ohana Kids & Family Kare provides an excellente patient service! I've been loyal to this clinic for almost all of my children's medical care and to this day have received nothing but a friendly, welcoming, supportive staff. Dr. Clint Webb, Lesly, Hector, and all their wonderful staff are very professional and truly care about our needs. Thank you for all your dedication, God bless you all! 🙏🏻
Muy bonita experiencia en atender a mi niña en sus controles y consultas, la Dra. Laura muy profesional, la señorita Yesenia siempre amable y cariñosa con los niños, muy eficiente en su trabajo, gracias a todo el equipo en general también que en su momento me brindo su apoyo.
I came to pick up my packet for an immigration physical I had done. Alejandra M and Jeymily R., were super attentive and very polite. I appreciate how prompt and speedy the process was and for the great service they offer. I will definitely recommend to friends and family!
Dr web is one of the most amazing dr I have ever had for my kids he’s always so patient with them and always pays attention to every single detail. I let no he always cares and make sure to go above and beyond for each one of his passions especially my kids he’s so nice to them they’re very good with him and that’s really hard for them to be around doctors due to an incident that he had and ended up in the hospital and makes it so easy for me to understand what’s going on, and he always step-by-step explained to me he goes above and beyond to make sure that he finds what is wrong with my child. He does extra precautions to make sure that that is exactly his diagnosis. He is one of the best doctors I have ever met. He deserves a raise. I don’t know what this man is amazing ps Matteo said he loves dr web ❤️
I loved my visit with Obama Kids and Family ! Jessica, Alejandra, & Xochitl were absolutely amazing and super kind and friendly !! This is a phenomenal place to go and get seen for your needs. Fast and efficient, especially if you go early. They actually care about the people who are walking in.
I had an appointment on June 13th, met with Sardis for knee pain she gave me an x-ray order and immediately I went to Simon Med to do the x-rays. Called Simon Med Tuesday June 20th and they stated that they faxed the x-rays results to the doctors office that same morning. I've been calling the doctors office since June 20th thru June 26th and per Jessica, the provider has been contacted to review the x-ray results and to call me to go over them, but no call yet. I understand I am not the only patient that they have but as a courtesy, a call an email or text will suffice the wait if they do not have time to contact as that information is provided to them at time of visit. Hopefully this review will help improve the customer service at their end.
New edit 1+ years: the front desk has gotten significantly better, it's always easy getting in touch and appointments scheduled same day or even rescheduled last minute. Klint Webb is amazing to this day at 16 months old with my son. His assistant Hector is THE BEST at giving shots, I refuse to use anyone else. I love this office.I'm a new patient, been bringing my first newborn son here to see Dr. Webb. So far I have only had good experiences. The doctor is very nice and knowledgeable, and my wait times have been considerably short. The office staff seems very nice as well and scheduling is always a breeze.Edit: I have had some trouble with the front office on getting a referral, was told I'd be called back that same day with one and its about 4 days later and I'll have to call tomorrow for it.They also scheduled my sons circumcision and charged for it, only to later (on the day of his appointment) tell me he was past their age limit and how to get a refund.But this review is about the front staff, who seem a little unorganized at time but still nice. Dr Webb is still phenomenal and I get bummed out when its a different pediatrician at our visits 😂
They were very professional and helped with the medical exam.Jeymily and Deliq were very patient and explain it all to me.Dr Sardis was really knowledgeable and made me very comfortable.Thanks so much !!!
Me and my friend are in 😍 w this place-since we pulled up!It starts w the front office ladies-Daisy & Jessica! Then we are always welcomed by Jennifer, our MA, who is on point! We finally met our PA, Laura Anderson & we decided we won’t be shopping around any more. I 1st brought my baby girl…& by the end of that appt, I knew I’d be there with my baby boy!Nothing but good things to say about those ladies! ❤️
My review is on Daisy. She works out of the clinic on 35th Ave. she is very uncaring for someone working in the healthcare industry. I had a tele appointment and she claimed she sent the link. I never received it and she refused to offer any solutions! When I ended up having to go into the office she didn’t even make eye contact. If she would’ve, perhaps she would’ve noticed I could not speak louder as I’m having difficulties breathing. At first I didn’t know that the person checking me in was the same rude person from the phone the day prior. She is not welcoming and definitely not caring. Does not fit the statement of what Ohana is stating to be.***update and change on review*** I received a phone call from Eduardo. He listened to my concern and took action. I appreciate the staff and Ohana clinic. This positive response has elevated my confidence in their interest for my health and comfort. My review is not meant to have a negative impact on the clinic. I highly recommend Ohana. Even more so now that they have proven with actions that they mean and stand by what say.Thank you Eduardo and the rest of the staff for excellent service.
I don’t recommend this place. I went in the office for immigration exam a few weeks ago. I recently received a lab bill from the bloodwork that Ohana ordered and considered “necessary”. I was taken 10 tubes of blood that day, not to say all my other friends went thru the same exam only needed 2. I noticed there were lots of diagnostics on the order are very hard to explain why is considered necessary for immigration exam, ie Vitamin D or B12 level. The PA who assessed my lab order, didn’t explain anything to me what to expect and I don’t think all the tests were ordered under good faith. At least I know those vitamin tests were not required for the exam. I’m yet to receive any response from the office.
I went to this location for I-693 medical examination and paperwork. It looks like the paperwork incomplete and it has been sent to USCIS. Due to incomplete paperwork, it ruined my green card application.I went to check again what to do further. But they said they are not doing any more paperwork for green cards. The question is, what to do for the incomplete paperwork given by Ohana.
Dr. Webb is AMAZING my kids have been seeing him since birth. He is professional and compassionate. I give him 5 stars. My review is only 4 because the front office staff is mostly a nightmare. I have called at 8am and someone answers to tell me everyone is booked. I've called since 7am and told no one answers the phone until 8am to make appointments. I've had 3 sick kids and told only 1 can get in even when all have fevers. I've had none of them get in at all and to call back tomorrow. I have called multiple times per day without luck and then told to make an appointment for the next day. School notes are a nightmare to get if they can't be seen. It would be awesome if the front office staff could be more professional and compassionate. If everyone got trained and had better telephone and scheduling skills the office would be perfect. The turnover is high for front office staff, but the quality of customers service is lacking so that makes sense. The MAs are awesome!
Helped us with completing our Form I-693 for immigration. Got an appointment the next day after calling and the front desk staff were all great and Dr Lopez was very nice too. Happy we picked them. A+++ experience
Me siento estafada , fui a mi cita con la Doctora luz López y resulta q no estaba cuando se me aseguro que ella me atendería , me atendió otra q no creo que sea medico por que para todo le pedía opinión al joven que estaba con ella en la lapto . No fue capaz de darme un medicamento , hasta que lo consultara con la López ; entonces para que esta ahí .No se dejen engañar y exigan que les expliquen todo por que estas no mas no . La López ella si sabe .
I made an appointment online a week ago. We got to the practice and the reception (which was very kind and apologetic) explained the doctor was not in. She had called us twenty minutes before to tell us but we were driving to the office. I blame the Ops staff/doctor for scheduling appointments and not canceling further un advanced. We got 5 notifications of the appointment all verifying the appointment leading up. I have no idea how this can happen when. You seemed to have the appointment validated so many times.
I do NOT recommend this office. My son had a concaved ribcage. This doctor not once called me back so I could get a referral to a specialist. They did not ever care when I requested fax number to have his records sent to a different doctor. Very discriminatory office being they appear to only care about some children but not others who could be in a life or death situation. I may report them to DPS as my child could be harmed btly their lack of care at all.
I am very satisfied with the service here. I appreciate the Spanish-speaking staff and the quick availability. The providers and the rest of the staff take their job very seriously and are always willing to help their patients. I’m very grateful I came to this office.
The staff at Ohana are very kind and incredibly patient-friendly. The service is great, and I can tell they truly care about their patients. The provider is very knowledgeable and I am truly happy to have come here.
Very clean office, I was seen by Doctora Luz Lopez she was amazing very professional. And thanks to the friendly receptionist Angie for helping me check in and making my first time there wonderful! Definitely recommend Ohana Kids & Family Kare.
I feel the doctors there not listen to my mom but a also listen to me. The doctor spends the time to give an accurate diagnosis instead of sending me away with meds. The office staff are very friendly and helpful.
Ohana Kids is a place where you can go with your whole family and know that the providers care about your treatment and medical care! They also provide such great care, time, and attention to my family’s needs and they really live up to their name of Ohana being family.
The staff at Ohana Kids and Family Kare are very friendly, and the providers truly care about their patients and their health. Doctor Lopez is not only there to prescribe medication but rather to treat a patient effectively and then prescribes medication accordingly. She takes the time to give every patient their proper care instead of seeing them quickly and just sending them home with medication. Ashley Hicks does an excellent job in assessing all the patients’ symptoms and really cares about alleviating them in a way that suits every patient individually. She asks all the necessary questions to obtain a proper diagnosis, and she dedicates enough time for every patient, which satisfies all their health needs and addresses all of their concerns. The staff at OKFK are a true representation of what healthcare should look like for everyone.
I do not usually write reviews but I have been so impressed with my doctor PA Laura (Ashley) Hicks. I have never had a doctor be so attentive and compassionate. She asked so many questions and was able to get to the bottom of my problems when others I have seen spend maybe 5 minutes in the room and therefore haven't been able to help me. I have sent my parents, friends, extended family to her and they have all loved her, too. I heard she left the practice briefly but then saw she was back which makes me very happy. I would rather keep the same PCP because I think you get better quality care this way. I did not really connect with the other doctors I have seen there and I do wish their staff was more organized and efficient. My previous MA Adrianna was great but I think she left now too. I will continue to go to this clinic as long as my doctor is there because it is literally the best care I have ever received. I would recommend Ohana to others and routinely refer family and friends there.
The first doctor that I had that I felt like had genuinely listened to my worries and gave me guidance on where I was going with my health and mental well being, not to mention the staff went the distance to help me make sure I was in network. Very attentive, very caring, very helpful, from every member of the staff at this location.